For cycle orders please add £9.95. Postage and Packing prices and offers are relevant to U.K. mainland only. Please email us for further details.PLEASE NOTE: now we will ONLY be able to deliver your purchase of a cycle to a different address if you forward a cheque for the full amount due including delivery and it has cleared at the Bank.We endeavour to fulfill orders within 7 working days of receipt of your order . If your order is urgent please contact us so an alternative arrangement can be discussed.

If you are not completely satisfied with your purchase, you can return it within 28 days of receipt of goods. You will be responsible for returning the goods to Cycling2000 and at your own cost. Returned items must be packaged and must be adequate for return by post. It is your responsibility to ensure returned goods are fully insured. All returned goods must be as new and without having been installed or used, including all internal packaging, manuals and protective bags, however small. Cycling2000 cannot take responsibility for goods that are damaged or lost whilst being returned. Cycling2000 will refund you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. If you do not return the goods as required, Cycling2000 may charge you a sum not exceeding the direct costs of recovering the goods. The goods must be returned to Cycling2000 218 Dallow Street, Burton on Trent DE14 2PG. This is complementary to your statutory rights. Reaching Us We can be contacted by email at sales@cycling2000.co.uk or 01283 544669 address Cycling2000 218 Dallow Strret, Burton on Trent DE13 0JZ Website Functionality We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We do not disclose customer’s information to third parties. The type of information we will collect about you includes your name, address, phone number, email address, credit/debit card details. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. Cookies are used on this site, but only to keep track patterns of behavior and to maintain the contents of your shopping cart. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes This does not affect your statutory rights as a consumer Accuracy Despite best endeavors it may be that some prices stated on our site are incorrect. For this reason prices shown are an “invitation to treat”, that is that you offer to buy the goods at the price stated. We then accept the order at that price when we send you the confirmation email. Distance Selling Act You have the right to cancel the contract relating to your order at any time up to the end of 7 working days after you receive the goods. To exercise your right of cancellation, you must give written notice to Cycling 2000 by letter or fax giving details of the goods ordered and date received. Notification by phone is not acceptable. If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to Cycling2000 at your own cost. Returned items must be adequately packaged for return by post. It is your responsibility to ensure returned goods are fully insured. All returned goods must be as new and without having been installed or used, where you are not canceling because the goods are defective. If you are canceling because they are defective then use must only have been sufficient to establish the defect. It would be appreciated if you would also return all internal packaging, manuals and protective bags, however small. Cycling2000 cannot take responsibility for goods that are damaged or lost whilst being returned. Cycling 2000 will refund you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. If you do not return the goods as required Cycling2000 may charge you a sum not exceeding the direct costs of recovering the goods. The goods must be returned Cycling2000 218 Dallow Street, Burton no Trent DE14 2PG Exceptions to the Distance Selling Act You do not have the right to cancel the contract under the Distance Selling Act if the order is for computer software DVD's CD's or audio or video tapes which has been unsealed, or if you are not a consumer i.e. a company, partnership, sole trader or any other commercial body or registered charity.

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